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No log-in details received Article rated 3.7/5.0
The username and password allowing access to the members site are generated by us and included in our welcome email to you.  That email should arrive in your inbox within 20 minutes or so of you ...
Can't access my product from JVZoo Article rated 3.7/5.0
  To protect your download from unathorised access, it has been lodged within a membership area, which requires a username and password to gain access.   Your username and password have al...
Whitelist Our Email Article rated 3.7/5.0
If you are having problems receiving our emails, please ensue you have whitelisted support@neillmackenzie.com with your email provider.  You can find instructions on how to do that here or by cop...
Unauthorize Access or Can't Logon or Similar Article rated 3.7/5.0
Use your email address that you used to create the logon as the User instead of using the user name. So, if your user name is Jimmy234 and your email address is jimmy234@outlook.com make sure you use...
Anti Virus False Positives Article rated 3.7/5.0
 
Windows 10 Security Issue Article rated 3.7/5.0
Under Windows 10 you may experience a Warning about the software you are about to install.  The software IS SAFE and you should carry out the following steps to rectify the situation.  (See ...
Unable to View Documents in a Dashboard Internal Window? Article rated 3.7/5.0
  Having Problems Viewing Documents in a Dashboard Internal Window?      
 

» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 Whitelist Our Email 2017-06-08 09:33:54
 No log-in details received 2017-06-08 09:28:11
 Can't access my product from JVZoo 2017-01-14 10:57:45
 Unauthorize Access or Can't Logon or Similar 2016-12-09 19:42:42
 Unable to View Documents in a Dashboard Internal Window? 2016-01-28 15:07:53
 Windows 10 Security Issue 2015-10-01 09:02:22
 

 
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